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Privacy Policy

KASSANDRA HERITAGE

PRIVACY POLICY

Last Updated: 10 November 2026

  1. Introduction

At Kassandra Heritage, we respect the privacy of our guests, prospective guests and website visitors. We are committed to handling personal information responsibly and protecting its confidentiality.

This Privacy Policy explains how personal information may be collected, used, stored, protected and shared when you visit https://kassandraheritage.com or use our online services.

Our data processing activities are governed primarily by Turkish Personal Data Protection Law No. 6698 (KVKK) and other applicable legislation.

  1. Business and Contact Information

Property Name: Kassandra Heritage

Legal Operator / Data Controller: My Orion Turizm İnşaat Ticaret Ltd. Şti.

Address: Kayaköy Mahallesi, Belen Caddesi No: 80, 48300 Fethiye, Muğla, Türkiye

Email: [email protected]

Phone: +90 532 391 87 84

Website: https://kassandraheritage.com

  1. Information We Collect

Depending on your interaction with our website and services, we may collect and process the following information where necessary.

3.1. Information You Provide

3.2. Information Collected Automatically

When you visit our website, certain technical information may be collected depending on the technologies in use, including:

Such information is processed for legitimate purposes including website functionality, security and service improvement, subject to applicable legal requirements.

  1. How We Use Your Information

Where an appropriate legal basis exists, we may process personal information to:

We aim to ensure that personal information is processed for specific, explicit and legitimate purposes and is limited to what is necessary.

  1. Reservation and Payment Security

Online reservations for Kassandra Heritage may be processed through third-party booking engines and hospitality management systems.

Information submitted during the booking process may be used to confirm reservations, arrange accommodation and provide guest services.

Depending on the payment method selected, payment service providers or financial institutions may process relevant payment information.

Such processing is subject to applicable legislation and the security practices of the relevant service providers.

Kassandra Heritage recognises the importance of protecting financial and booking information through appropriate technical and organisational safeguards.

  1. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support its functionality and improve the visitor experience.

These technologies may include:

Essential Cookies: Required for core website functionality, security and essential services.

Functional Cookies: May remember visitor preferences, including language settings.

Analytics Cookies: May help us understand website traffic and visitor interactions.

Marketing and Advertising Cookies: May be used to measure advertising performance and provide relevant promotional content.

Where consent is legally required, non-essential cookies will be activated only after the visitor has provided the necessary consent.

Visitors may manage their preferences and withdraw consent through the cookie preference tools made available on the website, where applicable.

Further details are provided in our separate Cookie Policy.

  1. Third-Party Services

Our website may integrate external services to support reservations, website functionality, digital marketing and guest communications.

These services may include:

Depending on the integration and applicable legal requirements, certain technical or personal information may be processed by third-party providers.

Independent processing activities undertaken by third parties may be governed by their respective privacy policies.

  1. Sharing Personal Information

Personal information may be shared, where necessary and legally permitted, with:

Such disclosures are limited to relevant service delivery, legal compliance or the protection of legal rights.

  1. International Data Transfers

Some technical service providers used in connection with our website and reservation systems may operate infrastructure outside Türkiye.

Where personal data is transferred internationally, such transfers must comply with the applicable requirements and safeguards under Article 9 of the KVKK.

  1. Data Security

We apply technical and organisational measures appropriate to the nature of the personal data processing activities to protect information against unauthorised access, misuse, alteration and loss.

Such safeguards may include access restrictions, secure communication methods, system protection and measures designed to reduce security risks.

However, no method of transmitting information over the internet can guarantee absolute security.

  1. Data Retention

Personal information is retained only for as long as necessary to fulfil the relevant processing purpose or to comply with applicable statutory retention requirements.

Once the applicable retention period expires or the purpose of processing ceases, personal data will be deleted, destroyed or anonymised in accordance with applicable law, unless a further lawful retention obligation applies.

  1. Marketing Communications

Where the required permissions have been obtained, Kassandra Heritage may send information about special offers, seasonal packages and promotional activities.

Marketing communication permissions are obtained separately where required by applicable legislation.

Recipients may withdraw their marketing preferences through the legally available unsubscribe or opt-out mechanisms.

Communications necessary for providing booked services are treated separately from promotional messages.

  1. External Websites

Our website may contain links to external booking platforms, mapping services, social media websites and other third-party resources.

These external websites operate under their own privacy policies and data processing practices.

We recommend reviewing the relevant privacy notices before providing personal information to external platforms.

  1. Children’s Privacy

Kassandra Heritage operates an accommodation concept welcoming guests aged 13 and above.

Where personal information relating to minors is processed, applicable legal requirements are observed, including the involvement of a parent or legal guardian where necessary.

Appropriate measures are taken to protect personal information relating to children.

  1. Your Privacy Rights

Under Article 11 of the Turkish Personal Data Protection Law, individuals have the right to request information about the processing of their personal data and exercise other rights established by law.

These include requesting access to relevant information, correction of inaccurate data and deletion or destruction where the applicable legal conditions are met.

Requests may be submitted through the procedures described in our Personal Data Processing Notice.

  1. International Visitors

Kassandra Heritage operates in Türkiye and welcomes guests from different countries.

Where the European Union General Data Protection Regulation (GDPR) or another international data protection framework applies to a specific processing activity, the relevant additional obligations and data subject rights will be considered.

  1. Changes to This Privacy Policy

Kassandra Heritage may revise this Privacy Policy to reflect developments in applicable legislation, technology, operational practices or services.

The updated version will be made available on our website.

  1. Contact Us

For any questions regarding this Privacy Policy or the protection of your personal information, please contact:

Kassandra Heritage

Kayaköy Mahallesi, Belen Caddesi No: 80, 48300 Fethiye, Muğla, Türkiye

Email: [email protected]

Phone: +90 532 391 87 84

Website: https://kassandraheritage.com

© 2026 Kassandra Heritage. All rights reserved.